I have used Ace twice recently for trips to Heathrow and on both occasions they have been first class. Very polite, punctual, clean car and well driven. My most recent trip was on Friday 1st February when I had to make a dash home from Spain due to a family emergency, so it was very much a last minute booking and of course the weather was dreadful with all the snow. It would have been so easy for them to say no but despite the adverse weather conditions Ace still collected me and got me home safely. Highly recommend this company and will definitely use again and would recommend to others.
I am very sorry to say that I can not give a 5/5 star rating for this firm, not even 1/5. The reason for this is because he let my 17 year old daughter down last Friday Evening as he did not turn up to pick her up from Warminster Station @ 8.17pm. I rang the week before as I had read that someone was pleased that he was a family man and talked about his children favourably. This gave me the reassurance to contact him. He said to phone on the morning of the day I wanted to book this for her, which my Husband did do. My Husband was reassured as the man remembered my conversation with him the week before. Why then did he leave my daughter stranded? There were other Taxi's there which my daughter went up to and asked if it was her Taxi, they all said no and that they couldn't take her except 1 from DJ's Taxi although he did get into an argument with another driver as they all said they couldn't take her unless she cancelled with ACE Taxi's. How could she cancel with them when it was them who didn't turn up. So I would like to thank the Taxi Man who took my daughter to Centre Parks to meet her Friends!!! I have since tried to call ACE taxi's on numerous occasions but it just goes on to answer phone. I did not want to leave a message as I wanted to talk directly to the man that I booked it with who has let us all down and put my daughter in a very vulnerable position!!!
DO NOT USE- Appalling service. Rang to ask for a Taxi from Longleat and they said 'NO' then hung up. Use DJ's taxis instead!!! wish I could put ZERO STARS
Failed to turn up!!! Me, my wife and two young children and luggage with a train to catch. Had made the booking two weeks prior; had then clarified details of the booking (provision of child seats - which couldn't be provided but I confirmed the booking anyway; it was not a long trip and no other company had child seats either). Left stranded and missed the train.Doesn't deserve the one star I'm forced to provide.
Got a taxi tonight (twice). The driver was really friendly and fast service. First time I got the taxi it took them 4 minutes to arrive, second time was probably around 6 minutes. I recommend this service.
Ace Taxis Warminster is a UK Storage based in Warminster, South West England. Ace Taxis Warminster is located at Unit 2c, Woodcock Industrial Estate, Woodcock Rd, Warminster BA12 9DX, UK.
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